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Why Home Care Excellence Matters
Home care is more than a job. It is a critical role that supports safety, dignity, and well-being for clients who rely on you every day. This course gives you the skills and confidence to deliver outstanding care.
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What You’ll Learn in This Microcredential
Gain practical, hands-on strategies to manage real caregiving challenges, follow care plans, prevent harm, and build strong client relationships in the home setting.
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Who This Course Is For
Designed for PSWs, caregivers, healthcare aides, and internationally trained professionals working in Canada who want to stand out as trusted, skilled home care providers.
About the course
Providing care in someone’s home is personal, powerful, and often more complex than it seems. You’re not just helping with tasks; you’re supporting a person’s dignity, safety, and ability to remain in the place they call home. Whether you're a PSW, caregiver, or healthcare aide, your role requires more than compassion. It takes real skill, strong observation, and professionalism that clients and families can count on. Excellence in Home Care is a specialized Canadian microcredential designed to help you feel confident, capable, and prepared for every visit. You’ll learn practical strategies for safe care, communication, hygiene, mobility, documentation, and how to create positive, person-centred experiences. From infection control and skin care to managing behaviours and knowing what to report, this course provides tools that matter and that employers value. Many caregivers enter home care without formal training in what makes home visits safe, organized, and respectful. You may wonder: Am I doing enough? What should I be noticing? How do I handle resistance or sensitive care tasks with dignity? This course answers those questions with clarity, compassion, and practical tools you can use right away. Built by Canadian healthcare educators and rooted in best practices, this course stands out because it is practical, realistic, and focused on the small things that make a big difference. You’ll complete the course with renewed confidence, a certificate for your resume, and strategies you can apply immediately in the field. Start today and elevate your home care practice with skills that support safety, trust, and joy—one visit at a time. ➡️ Enroll now and take the next step in your caregiving journey.
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About the Author Joanne De Rubeis RN BScN OCT
Joanne De Rubeis is a Registered Nurse (BScN, OCT), educator, and founder of an award-winning home care agency with over 38 years of experience. Her passion for home care is grounded in the belief that every visit is a chance to make a meaningful difference through compassion, respect, and attention to detail. Guided by the golden rule~to treat others as you would want your loved ones to be treated~Joanne believes every caregiver has the ability to deliver safe, organized, and person-centred care. Her goal is to help learners bring out those skills, follow care plans with excellence, and support each person's dignity and independence. In this course, she offers practical, evidence-informed strategies to help you provide outstanding care that truly matters.
Curriculum
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1
Module 1: Home Care Foundations
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(Included in full purchase)
Lesson 1.0 – Welcome to the Course: Professional Excellence Starts Here
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(Included in full purchase)
Lesson 1.1: What Is Home Care? Understanding the Role, Setting, and Principles of Care
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(Included in full purchase)
Lesson 1.2: Scope of Practice, Boundaries, and Professional Conduct in Home Care
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(Included in full purchase)
Lesson 1.3: Understanding Home Care Workplace Settings and Models of Service
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(Included in full purchase)
Lesson 1.4: Legal and Ethical Considerations in Home Care
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(Included in full purchase)
Lesson 1.5: Time Management and Working Independently in the Home
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(Included in full purchase)
Quiz: Home Care Foundations
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(Included in full purchase)
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2
Module 2: Health and Safety in Home Care
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(Included in full purchase)
Lesson 2.1: Infection Prevention and Control (IPAC) in the Home
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(Included in full purchase)
Lesson 2.2: Personal Safety and Risk Awareness for Home Care Providers
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(Included in full purchase)
Lesson 2.3: Fall Prevention and Mobility Safety in the Home
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(Included in full purchase)
Lesson 2.4: Home Safety and Emergency Preparedness
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(Included in full purchase)
Quiz: Health and Safety in the Home
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(Included in full purchase)
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3
Module 3: Understanding Client Needs and the Care Plan
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(Included in full purchase)
Lesson 3.1: Understanding Client Needs in Home Care Introduction
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(Included in full purchase)
Lesson 3.2: Following the Care Plan Safely and Responsibly
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(Included in full purchase)
Lesson 3.3: Recognizing When Needs Change or Become Urgent
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(Included in full purchase)
Lesson 3.4: Responding to Emotional and Social Needs in Home Care
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(Included in full purchase)
Quiz: Understanding Client Needs and the Care Plan
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(Included in full purchase)
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4
Module 4: Professional Communication and Documentation in Home Care
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(Included in full purchase)
Lesson 4.1: Foundations of Professional Communication in Home Care
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(Included in full purchase)
Lesson 4.2: Communicating Effectively with Clients and Families
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(Included in full purchase)
Lesson 4.3: Building Professional Relationships with Clients, Families, and Healthcare Teams
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(Included in full purchase)
Lesson 4.4: Working with the Healthcare Team: Reporting, Documentation, and Collaboration
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(Included in full purchase)
Lesson 4.5: Confidentiality, Privacy, and Digital Conduct
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(Included in full purchase)
Lesson 4.6: Managing Challenging Behaviors and Emotional Distress in Clients
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(Included in full purchase)
Lesson 4.7: Professional Documentation and Reporting
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(Included in full purchase)
Quiz: Professional Communication and Documentation in Home Care
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(Included in full purchase)
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5
Module 5: Understanding Health, the Human Body, and Common Conditions
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(Included in full purchase)
Lesson 5.1: Understanding Health and the Whole Person
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(Included in full purchase)
Lesson 5.2: How the Body Works and Ages
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(Included in full purchase)
Lesson 5.3: The Human Body and Common Conditions in Home Care
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(Included in full purchase)
Lesson 5.4: Recognizing Red Flags and When to Act
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(Included in full purchase)
Lesson 5.5 : Practical Observation and Documentation in the Home
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(Included in full purchase)
Quiz: Understanding Health, the Human Body, and Common Conditions
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(Included in full purchase)
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6
Module 6: Personal Care and Daily Living Support
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(Included in full purchase)
Lesson 6.1: Providing Dignified and Respectful Personal Care
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(Included in full purchase)
Lesson 6.2: Safe Mobility, Lifts, Transfers, and Positioning for Comfort
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(Included in full purchase)
Lesson 6.3: Supporting Toileting, Continence, and Hygiene with Dignity
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(Included in full purchase)
Lesson 6.4: Grooming, Dressing, and Promoting a Positive Self-Image
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(Included in full purchase)
Quiz: Personal Care and Daily Living Support
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(Included in full purchase)
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7
Module 7: Supporting Clients with Dementia and Cognitive Changes
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(Included in full purchase)
Lesson 7.1: Understanding Dementia, Delirium, and Confusion
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(Included in full purchase)
Lesson 7.2: Stages, Symptoms, and Care Strategies in Dementia
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(Included in full purchase)
Lesson 7.3: Communication Strategies in Dementia Care
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(Included in full purchase)
Lesson 7.4: Creating a Safe, Supportive Environment for Clients with Dementia
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(Included in full purchase)
Quiz: Supporting Clients with Dementia and Cognitive Changes
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(Included in full purchase)
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8
Module 8: Medication Support and Health Monitoring
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(Included in full purchase)
Lesson 8.1: Understanding Your Role in Medication Support
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(Included in full purchase)
Lesson 8.2: Monitoring Health and Vital Signs in the Home
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(Included in full purchase)
Lesson 8.3: Recognizing Medication Side Effects and Interactions
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(Included in full purchase)
Lesson 8.4: Using Medication Records, Logs, and Communication Tools
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(Included in full purchase)
Quiz: Medication Support and Health Monitoring
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(Included in full purchase)
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9
Module 9: Home Management, Meals, and Creating a Joyful Living Environment
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(Included in full purchase)
Lesson 9.1: Practical Household Skills and Daily Routines in Home Care
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(Included in full purchase)
Lesson 9.2: Planning and Preparing Meals, Supporting Nutrition and Hydration
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(Included in full purchase)
Lesson 9.3: Joy, Comfort, and Emotional Wellness in the Home
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(Included in full purchase)
Lesson 9.4: Monitoring and Reporting Home Environment Concerns
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(Included in full purchase)
Quiz: Home Management, Meals, Joyful Living
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(Included in full purchase)
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10
Module 10: Activation, Engagement, and Therapeutic Activities
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(Included in full purchase)
Lesson 10.1: The Role of Meaningful Engagement in Home Care
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(Included in full purchase)
Lesson 10.2: Simple Cognitive and Social Activities for Home Care
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(Included in full purchase)
Lesson 10.3: Physical Movement, Stretching, and Gentle Exercise in Home Care
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(Included in full purchase)
Lesson 10.4: Music, Art, and Creative Expression in Home Care
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(Included in full purchase)
Quiz: Activation, Engagement, and Therapeutic Activities
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(Included in full purchase)
Committed to excellence in home care? Join now and build the skills that help you stand out.
Deliver care that’s organized, respectful, and truly person-centred. Learn practical strategies to enhance each visit and provide meaningful support with compassion and confidence.
$89.00